Vdot easy pass8/17/2023 ![]() The spokesperson said the issue has since been resolved, and that VDOT and E-ZPass Virginia are in the process of reimbursing all affected accounts and working with banks on behalf of any customers who suffered an overdraft as a result of the transaction.Īnyone still having issues should contact the E-ZPass Virginia customer service desk at 87. Some of those customers who repeatedly tried to process the transaction were charged each time - even though the transaction seemingly declined. Since then, customers who tried to replenish their accounts used a credit or debit card received an error message saying the transaction failed. If you are an HOV-3+ driver, an E-ZPass Flex allows you to use the lanes free when switched to HOV mode. westbound, you need to have an E-ZPass or E-ZPass Flex funded and properly mounted in your vehicle. Virginia Department of Transportation (VDOT) and E-ZPass of Virginia and works wherever E-ZPass is accepted in Virginia. Several customers reached out to 8News on Friday reporting unauthorized charges - some exceeding $1,000 - being docked from their bank account and paid to E-ZPass.Ī VDOT spokesperson told 8News that the E-ZPass Virginia website experienced a technical glitch last week. If you travel on Interstate 66 Inside the Beltway 5:30 - 9:30 a.m. (WAVY) - VDOT officials say they are aware of an issue that resulted in many EZ pass customers being overcharged and are working to refund everyone who was affected. The fee would be regularly evaluated to ensure that the charge is generating just enough revenue to maintain and operate the program without generating excess revenues above expenses.RICHMOND, Va. ![]() The fee would also help control costs and manage the selection and demand for E-ZPass transponders. Customer service and the operations of three customer service centers.Account management and processing of toll transactions (managing billing of all transactions).Upgrading information technology to accommodate the expanded program.Providing service at select DMV locations.Otherwise, hybrids must have an E-ZPass Flex set to normal mode or a standard E-ZPass and pay a toll. Implementing a retail program where transponders can be obtained at various stores in Northern Virginia and eventually Hampton Roads Hybrids on the I-95 and I-395 high occupancy toll (express) lanes between Route 610 in Stafford County and the 14th Street Bridge must have three people in the car (HOV-3+) and have an E-Z Pass Flex set to HOV ON at all times to use the lanes free. With an E-ZPass transponder in your vehicle, you can simply drive through the marked toll zone area and the electronic toll collection system will.Buying nearly one-half million transponders.The proposed monthly fee would cover costs for: Upon notification of a clean emissions result, motorists can conveniently pay for their emission inspection on-line and proceed with their. RAPID PASS allows a motorist to simply drive through an on-road RAPID PASS system to complete their emissions test. The cost associated with the enhanced distribution and specialized services for the new facilities and additional transponders requires a new business model. RAPID PASS is the optional on-road emissions inspection program in Northern Virginia. ![]() The Virginia E-ZPass program is being expanded to support several new toll facilities scheduled or expected to be opened over the next few years. However, there is a cost to providing the service to the participating toll facilities, most of which are not operated by VDOT. E-ZPass allows for electronic toll collection at Virginia toll facilities and lessens the need for manual collection. VDOT has the utmost understanding that E-ZPass operations brings convenience and efficiency to toll operations. With Virginia’s E-ZPass program doubling over the next several years as new toll roads open, the Virginia Department of Transportation (VDOT) is proposing a monthly fee of about $1 per transponder to pay for administrative and operations costs.
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